Facilities

Other

• Ground floor bedroom with en-suite bathroom: There is at least one ground floor bedroom with an en-suite bathroom. 
• Lift: There are lift(s) available.  An evacuation chair should also be available in case of emergency.
• Single-level: The venue is all on one level, with no steps or raised thresholds. 
• Standard bathroom with separate shower unit: There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath. 
• Step-free access to all or most areas: There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. 
• Step-free entrance: There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift. 

Catering

• Bar
• Serve breakfast

Establishment Features

• Lift

GENERAL

• Assistive listening system: There is an assistive listening system available e.g. a hearing loop.   
• Disability awareness / equality training: Disability awareness / equality training is provided for staff. 
• Emergency alarm with flashing lights: There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario. 
• Emergency alarm with vibrating pillow pad: A vibrating pillow pad alarm to alert deaf guests in an emergency is available. 
• Emergency evacuation plan for disabled people: Personal or General Emergency Evacuation Plans are in place for disabled customers. 
• Facilities for assistance dogs: Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby. 
• Map / floorplan showing accessibility facilities: A map or floorplan showing accessibility facilities is available.  
• Tactile signage: Tactile signage is available. This may include Braille. 
• Wheelchair-accessible toilet in public areas: A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. 

Leisure Facilities

• Gym

PARKING

• Designated accessible parking: Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
• Step-free route with firm surface from car park to entrance: There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance. 

RESTAURANT / DINING ROOM / BAR

• Dietary requirements catered for: A selection of food is offered for a range of dietary requirements. 
• Quieter table: A table located in a quieter area is available, where noise is minimised. 
• Table service as standard or on request: Table service is available as standard or on request. 
• Wheelchair-accessible food and beverage outlet: There is at least one wheelchair-accessible food and beverage outlet on site.  

Room / Unit Features

• Tea & coffee making facilities in all bedrooms
• TV in all bedrooms

ROOMS/UNITS FOR GUESTS WHO USE A WHEELCHAIR

• Emergency assistance alarm: An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom. 
• Wheelchair-accessible bathroom with roll-in shower (restricted space): There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. Wheelchair turning space is at least 1200mm x 1200mm.
• Wheelchair-accessible bathroom with roll-in shower: There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. 
• Wheelchair-accessible bedroom (restricted space): There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. Wheelchair turning space is at least 1200mm x 1200mm.
• Wheelchair-accessible bedroom with an adjoining bedroom: There is at least one wheelchair-accessible bedroom with an adjoining bedroom. 
• Wheelchair-accessible bedroom: There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. 

Sustainability

• Green
• Products & Suppliers - Plant-Based Options or Menu
• Refillable Toiletries